After you complete your order, we assign you on the free slot. As soon as your account is created, you receive a welcome email with your login information, which includes name of assigned server, your username, and your password. An example would be this:
Assigned server: sb1.blazesbox.download
The username is the same for both web and FTP (see the tutorials for information on accessing).
You can cancel your subscription at any time, no question asked. Your account will not be suspended until the paid period is up.
Also, you can upgrade or downgrade your subscription whenever you need. Just cancel your subscription and resubscribe on the new plan.
If you have any kind of problem, our tech support is available every day including weekends. These are the most important things to know when contacting tech support:
Our online staff speaks English and Malay.
There’s no charge for technical help.
We won’t look into your directory unless you give us permission.